OUR SERVICES

24/7 CUSTOMER CARE

Most of people don’t understand that 24/7 support is necessary to online services. Any online business companies have to cater to clients all over the world. So while it is midnight in the United States, it is already working hours in Japan. This means support team has to be ready and responsive 24 hours, everyday. We don’t have holidays, banker’s hours and auto-responders. Your customers will always receive prompt and amiable support.

Image Icon

MULTI-CHANNEL SUPPORT

Your customers get 24/7 access to high quality assistance over help desk and online chat.
Image Icon

UNLIMITED TECHNICAL SUPPORT

Your customers get virtually unlimited support. There’s no per instance cost, or ticket/chat limit.
Image Icon

CUSTOMIZED SUPPORT STYLE

Technical, essentially answers, or detailed gradual assistance. You can change the support style.

SALE/PRE-SALE SUPPORT

We have a big work experience in a Sales support. We are comprehensive understanding of sales rules and customer service practices. Develop and check performance indicators. We keep record of sales trends to inform our clients. We have the resources and plasticity to make sure every aspect is custom-made to your organisation.

Image Icon

PRE-SALES SUPPORT

Our techs find all aspects of your business, so that future clients get a clear answer to their questions.
Image Icon

UNLIMITED TECHNICAL SUPPORT

Our team deliver a vast range of support to help you encourage our products and services to business owners and professionals.
Image Icon

CUSTOMIZED SUPPORT STYLE

Technical, essentially answers, or detailed gradual assistance. You can change the support style.

BILLING SUPPORT

Our professional billing support will intensify buyer confidence and your bottom line please feel free to keep in touch with any question available 24/7 support. A main advantage of Anytimesupport is that we handle all the billing support for your customers at no additional charge. That means any questions or issues your customers have about billing are handled by us. This will save you time, money and allow you to focus on what you do best – your business.

Image Icon

CONFIDENCE

Your customers get high level confidence and 24/7 live support.
Image Icon

FULL BILLING SUPPORT

Your customers get full billing support without additional charge.
Image Icon

SAVING TIME

All questions and issues your clients have about billing are handled by us. This will save your time and money.

GENERAL INQUIRES

If you have questions about customers care, sales, billing, technical or something else the fastest way to get anwsers is to contact our department. We will redirect your questions or comments to the appropriate department. Also you can ask us at any time. We would be happy to help you find the answer.

Image Icon

FULL TIME SUPPORT

Our techs learn all aspects of your business, so that potential customers get a clear answer to their queries.
Image Icon

ULIMITED TECHNICAL SUPPORT

We deliver a wide range of support to help you promote our products and services to business owners and professionals.
Image Icon

CUSTOMIZED SUPPORT STYLE

Technical, to-the-point answers, or detailed step-by-step assistance. You can customize the support style.

TECHNICAL SUPPORT

Our technical support team provides you with special 24/7 support. We will resolve any unexpected issues or technical problems. We support productivity and security using advanced tools and execute automatic backups to guarantee continuity. We transmit information to all important parties (billing support, risk&account management), in reply to cases of technical or security issues. We will tell you about all strange changes in your traffic or payment processing for example a decline in sales.

Image Icon

FULL TIME SUPPORT

Our technical support team provides you with special 24/7 support.
Image Icon

NO PROBLEMS

We’ll resolve all technical issues and problems. We’ll support productivity and security using tools and execute automatic backups for guarantee.
Image Icon

COMPLITELY CLARITY

You will know about all strange changes in your traffic or payment processing

ORDER PROCESSING

Order processing is an inherent part of the sales. If it is b2b, b2c or an online business, processing orders in a opportune method is necessary. For new business online, especially, resolve customer queries and processing orders on time is a client holding strategy. Modernized order processing leads to more sales and new business.

Image Icon

IMPROVING FINANCIAL INDICATORS

Contraction of capital consumption Skilled staff, adept at increasing every sales possibility with cross-selling and up-selling
Image Icon

LIGHTNING-FAST ADAPTATION TO CUSTOMER

Operational availability to a 24/7 servicу Supple service able to quickly adapt to changing business preferences and market stresses free
Image Icon

MARKETING SOLUTIONS

Increase profit margin, subsequent your competitive advantage Decrement in order backlogs and management of modifying order volumes

OUTSOURCED DEVELOPMENT

Some companies have saved a lot of time and cost with ODC Model. Money of your business demand can be changed easily without worrying about resource availability at later time. All your clients have an alternative to continue or change the vendor or In-Source. Companies meet higher level of service maturity by outsourcing to Managed Services. Most of the companies decide to outsource because they can focus on their core authorities than worrying about ever changing IT part of the business or resourcing problems. There are many reasons why to go for Managed ODC model such as Better focus on core business goals, Reduce Overheads, Build efficient & responsive ecosystem, Revenue optimization. The model is proven model and chose by top companies from 500 companies around the world

Image Icon

FULL DOCUMENTATION

Skilled resources at low rate Knowledge & Strict Change Management
Image Icon

KNOWLEDGE TRANSITION

Regular reporting (WSRs and MSRs), On-Call support, Planned Hand Over to Support
Image Icon

FLEXIBLE TIMELINES

Managed SLAs, Managed & Maintained Source Code and COTS applications

OTHER SERVICE OPERATIONS

We have a huge work experience in a Sales support. We are in-depth understanding of sales principles and customer service practices. Develop and monitor performance indicators. We keep record of sales trends to inform our clients. We have the resources and flexibility to make sure every aspect is tailored to your organisation.

Image Icon

FLEXIBLE SOLUTIONS

We know that every company and their needs are different. And our staff analyze your situation to customize a tailored solution for you.
Image Icon

MULTI-LANGUAGE SUPPORT

You will get multi-language support by our agents provide first-class support for English, German, French, Spanish, and Russian speaking customers.
Image Icon

PROVEN RESULTS

Anytimesupport works with small and large companies from all over the world that have been able to improve their standard of customer support.